Privacy Policy

Last updated: April 3, 2026

This Privacy Policy explains how Halal. ("we", "us", "our"), operating as a division of ProductRegistrationIndonesia.com, collects, uses, and protects personal information submitted through our website at hallal.productregistrationindonesia.com.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Complete our lead generation or assessment request form (name, email, company name, product category)
• Contact us by email or phone
• Subscribe to any communications from us

We may also collect non-personal technical information automatically, including browser type, device type, pages visited, time spent on pages, and referring URLs, for analytics and website improvement purposes.

2. How We Use Your Information

We use your information to:

• Respond to your enquiry about Halal certification services within 24 business hours
• Provide you with an assessment of your certification pathway, timeline, and cost
• Send relevant communications about our services, industry updates, and regulatory changes (with your consent)
• Improve our website and service offerings based on usage analytics
• Comply with applicable legal obligations

3. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) and United Kingdom, we process personal data on the following legal bases:

• Legitimate interests: To respond to business enquiries and provide the services you have requested
• Consent: For any marketing communications (you may withdraw consent at any time)
• Legal obligation: Where required by applicable law

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your information with:

• Service providers: Third-party tools we use to operate our website and process enquiries (e.g., CRM, email platforms), bound by confidentiality obligations
• Group companies: ProductRegistrationIndonesia.com and related entities, solely for the purpose of providing the requested services
• Regulatory authorities: Where required by law or legal process

5. Data Retention

We retain personal data for as long as necessary to provide our services and comply with our legal obligations. Enquiry data is typically retained for 3 years. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data for marketing purposes
• Data portability — receive your data in a machine-readable format
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at: info@productregistrationindonesia.com

7. Cookies

Our website uses cookies to improve your browsing experience and collect analytics data. Please see our Cookie Policy for full details. You may manage cookie preferences through your browser settings.

8. International Data Transfers

Our primary operations are in Indonesia. If you are located in the EEA or UK and we transfer your data outside those regions, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Halal. — ProductRegistrationIndonesia.com
Plaza 3 Pondok Indah Blok A No. 1, Jl. TB Simatupang
Pondok Pinang, Jakarta Selatan, Indonesia
Email: info@productregistrationindonesia.com
Tel: +62 21 5086 5603

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be communicated via email where we have your contact details.